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UC&C Summit 2023

Where UC&C specialists go
to overcome scarcity and urgency

and protect their businesses by generating recurrent revenue

The Wildix UC&C Summit is over for another year!

But while the summit has ended, your opportunities have not. Instead of working for vendors who attempt to steal your customers and ringfence them into contracts that they alone control, work with the only vendor in the Gartner Magic Quadrant for UCaaS that’s 100% channel oriented.

Here are some of the core takeaways:

The 2023 Wildix UC&C Summit was attended by over 1,300 UC&C specialists from around the world, racking up thousands of hours of views across dozens of videos. And for good reason: The market is changing, and it’s time to acknowledge that. Here are a few great quotes from the event.
“Customers who are moving their PBX to the cloud now won’t find significant new technical features in their PBX in the coming years that’ll persuade them to change. So they won’t have any technical reason to switch to another vendor. Prices are already at a level where even a 50% discount won’t tempt end users back. There’s not enough space to make a discount that’ll cover the cost of transition and disruption and make it interesting for any prospect. So customers remain where they are until the PBX dies.”

Steve Osler,

CEO and Founder of Wildix
“If you don’t grab your customers this year, this quarter, this month, if you don’t get in touch right now, you’re losing them forever. […] If you secure your customers now, you’ll create opportunities and predictable revenue for your business. And you’ll maintain consistent contact.”

Alberto Benigno,

CSO of Wildix
”You focus on a specific segment of customers because they’re focused on improving the retail experience. Once the installation is complete, you create use cases and case studies that use this knowledge to promote your company. Dedicated referral programs can also bring in more clients, using the power of customer evangelism to generate leads. This cycle can be very powerful.”
Emiliano Tomasoni,
CMO of Wildiix
“What’s next after the PBX market is dead? Next come Customer Communication Platforms. These platforms create opportunities, maximize the chances of closing deals by increasing customer interactions. […] Customer interactions now rarely rely only on phone calls. To be effective, they must happen through the web, on your website, via a built-in web chat that follows your leads like a magnet, and via WebRTC video conference built in the chat.”
Dimitri Osler,
CTO and Founder of Wildix
“If communication is carried out via one or more email threads, more and more new recipients are added in. They start losing information. Opportunities. Now add all the communication happening over other channels: WhatsApp, Telegram, website, phone calls, and internal messaging. […] The role of x-bees here is to bring together all decision-makers in one place to streamline and simplify their communication and schedule meetings and demos.”
Elena Kornilova,
Product Marketing Manager for Wildix

Our solutions help deliver value across all activities, from integrating phone calls automatically into CRMs via x-bees or Wildix to improving communication and customer satisfaction via x-hoppers.

For partners, we promise that MSPs will be the only source of our solutions, eliminating conflicts of interest. This means strong margins for MSPs and great support across all our products. 

We’ll leave you with a final quote from Steve:

“It’s time to decide whether you want to be left behind or join the new reality: the Wildix reality.

Where you’re treated as an equal, not as a competitor by your vendor. And you’re not simply here to be leveraged and then rejected. It’s time to choose: The vampire way or the Wildix way?”


UCC Summit 2023 Agenda

Expected duration: 2 hours
Welcome & Opening Remarks
Steve Osler, CEO at Wildix
Secure Your Customers Now: Winning the War Against Vampire Vendors
Alberto Benigno, Chief Sales Officer at Wildix
How to Grow Your Business
Emiliano Tomasoni, CMO at Wildix
Positioning: Setting Yourself Apart
Giovanni Crispino, Senior Area Vice President for South Europe, Middle East and Africa at Salesforce
The Future of UCaaS: x-bees & x-hoppers
Dimitri Osler, CTO at Wildix
Elena Kornilova, Product Marketing Manager at Wildix
People First: Ukraine
Dimitri Osler, CTO at Wildix
Emiliano Tomasoni, CMO at Wildix
Wall of Fame 2022
Alberto Benigno, Chief Sales Officer at Wildix
Closing Remarks
Steve Osler, CEO at Wildix

Breakout Rooms*

Available to prospective partners

Win With Wildix: Joining the Blue Ecosystem

Available to partners

x-bees: The Latest Buzz
Elena Kornilova, Product Marketing Manager at Wildix
Viktor Shchenkh, VP of Product at Wildix
Denis Popov, Product Manager at Wildix
x-hoppers: Connecting Retail
Ian Rowan, UK Country Manager at Wildix
Graham Dixon, Head of Support UK at Wildix
WMS: New Features and Capabilities
Elena Kornilova, Product Marketing Manager at Wildix
Vasiliy Ganchev, Product Manager at Wildix
The True Value of Partnerships
Theresa Caragol, CEO of AchieveUnite
What Is ValueSelling?
Mitch Friedman, Managing Partner at Value Selling Associates
*All breakout rooms will be available for 5 days after the end of the summit.

UC&C Summit Selfie Challenge!

Our selfie challenge has long been a major part of our summit, and this year, our partners excelled.

Here’s a selection of our favorite entries.

It’s also your only opportunity to hear more from these speakers all in one place!

Theresa Caragol
Theresa Caragol
Keynote Speaker, Author, Educator, Advisor, Founder: Forging authentic connections & powerful partnerships
Theresa Caragol graduated from Virginia Tech and then got her MBA from the Lubar College of Business and her EML from the Georgetown University McDonough School of Business. During this time, she worked as a sales rep and quickly moved to senior management with companies such as Nortel, Ciena and Extreme Networks.

Now Theresa runs her own company, Achieve Unite, which helps companies deliver go-to-market strategies, including scaling, developing business, creating marketing tools and promoting sustainable partner programs. She regularly speaks on how healthy channel ecosystems are vital for delivering value to end-users and vendors alike.
Giovanni Crispino
Senior Vice President, Sales S-EMEA SMB SALESFORCE
Mitch Friedman
Mitch Friedman
Managing Partner

From Wildix, we have:

Steve Osler - CEO at Wildix (headshot)
Steve Osler
at Wildix
Dimitri Osler - CTO at Wildix (headshot)
Dimitri Osler
at Wildix
Elena Kornilova - Product Marketing Manager
Elena Kornilova
Product Marketing Manager
at Wildix
Emiliano Tomasoni - SMO at Wildix (headshot)
Emiliano Tomasoni
at Wildix
Alberto Carlos Benigno - Chief (headshot)
Alberto Carlos Benigno
Chief Sales Officer at Wildix
Vasiliy Ganchev
Product Manager
at Wildix
Victor Shchenkh
VP of Product
at Wildix
Denis Popov - Product Manager at Wildix (headshot)
Denis Popov
Product Manager
at Wildix
Graham Dixon
Graham Dixon
UK Technical
Support Manager
Ian Rowan
Ian Rowan
Senior Channel

Are you not a Wildix Partner yet?

The Summit is your opportunity to join the Wildix ecosystem.
You can become a Managed Success Provider and start growing your business.
Attend a dedicated webinar to discover your chance to expand your business.

About Wildix

Since 2005, Wildix has been helping companies with 50 to 1000 users grow their businesses through the first sales-oriented UC&C solution, web-based VoIP PBX UC&C system. Wildix is 100% channel-focused and consists of hundreds of SIs and MSPs all over the world. The first 100% secure, easy-to-use, professional web-based UC&C system.
More Sales
More Sales Via Web 52%
More Efficiency (Saved Time In Daily Operations)
Saved 25%
Security With No Further Applications 100%
1 st
in WebRTC
offices worldwide
+ 1 %
annual growth rate
countries all over the World
+ 1 %
new Wildix users over the last month

UCC Summit by Wildix – Previous Editions

Wildix Worldwide Convention 2019

Wildix Worldwide Convention

Wildix US Convention 2019

Wildix US Convention

Wildix UCC Summit 2019

Wildix UCC Summit

Wildix UCC Summit 2020

Wildix UCC Summit

Wildix UCC Wildix Online 2021

Wildix UCC Summit Online

UCC Summit 2022: Discover

Wildix UCC Summit Online

cover - Wildix-Hosts-the-UC&C-Summit-2023

Wildix UCC Summit Online