UC&C Summit 2025

The 2025 UC&C Summit by Wildix Is Over

Thousands of partners and industry leaders joined Wildix’s annual UC&C Summit to discover actionable strategies for evolving workplaces and the rapidly expanding UC&C market. Key Wildix players joined with MSPs, end users and tech partners to deliver the biggest Wildix summit yet.

Designed for channel success, Wildix’s innovations empower businesses to tackle modern challenges head-on. Here’s what we learned from the UC&C Summit by Wildix.

Registration for the Summit is now closed!

If you’d like more information, please contact us

Commoditization, Verticalization and Selling Remain Key Challenges

In his keynote, Wildix CEO Steve Osler laid down how many challenges were present in the unified communications market.
Commoditization of UCaaS: Prices and features are set by market giants, making it difficult to win back customers from established competitors.
The Need for Differentiation: Verticalization via solutions like x-bees and x-hoppers and a commitment to ValueSelling can enable partners to command higher prices and deliver greater value.
However, there’s still time to reverse the damage caused. Move to Wildix, build on the techniques we provide and increase sales to help grow your business!
Competitors Are Selling Direct: By selling directly to end users, competitors undercut the value that MSPs bring, making it harder to grow within a crowded market.

Other Key Takeways

Major speakers spoke about how Wildix was the natural choice if you want to get ahead. New technologies, powerful capabilities, a new approach to selling and verticalization were all key features in the 2025 UCC Summit by Wildix.

WMS 7

AI-Driven UC&C:

Next-generation platform featuring real-time transcription, intelligent summarization and enhanced chat.

Seamless Collaboration:

Address fragmented communication and security threats with a robust, secure solution.

Streamlined Efficiency:

Leverage AI to accelerate workflows, reduce errors and simplify team interactions. 

x-bees: Revolutionize Your Sales Cycle

Real-Time Sentiment Analysis & Call Assistance:

Gain insights that shorten sales cycles and inform critical decisions.

Salesforce Integration:

A direct connection to your existing CRM for streamlined workflows.

30% Recurring Revenue Increase:

Leverage AI to accelerate workflows, reduce errors and simplify team interactions. 

Channel-First Initiatives

Sales Elevate Lab:

Advanced training, a $1 million incentive pool and expert resources dedicated to closing high-impact deals.

Sales Engineering Team:

Deep technical guidance to navigate complex opportunities and tailor solutions.

Enhanced Salesforce Partner Community:

Centralized tools and actionable insights, ensuring your team stays ahead of the curve.

x-hoppers for Retail Transformation

AI-Powered Theft Detection:

Reduce incidents drastically while optimizing line management and safety alerts.

Proven Success:

Businesses like House of Spells in London decreased theft from four incidents weekly to fewer than two.

Real-World Impact

“Wildix transformed our approach to communication and security. It ensures smooth operations while addressing real challenges.”

Dennis Dick

IT Manager, Stiebel Eltron, France

“Security is very important to us because we are, of course, dealing with patient data. Without Wildix, we wouldn’t be able to do our work at all.”

Liridona Makica

CEO, SpitexDona

“Wildix transformed our approach to communication and security. It ensures smooth operations while addressing real challenges.”

Miguel Beascoa

Head of Communications, Red Summa

UC&C Summit
Selfie Challenge!

It's the UCaaS Event That Our Partners Love!

Every year, we encourage our partners to take part through our selfie challenge! They delivered spectacularly this year — with many great entries. Here are some of the best — congratulations to everyone who took part!
The best three selfies will in special gifts from Wildix!

Meriton Dzambazi

Managing Director,
fourNET informatik ag

“Wildix goes deep into the business, into the sales processes, and that’s a huge added value because it’s not just a telephony solution. It’s a total solution.”

Ryan Birch

Director, LOQEX

“In 2023, we’ve had a 77% increase in hardware as a service alone, resulting in a great source of stable recurrent revenue. And over the past 12 months, we’ve had a 49% increase in Wildix licencing and 100% growth year on year.”

About Wildix

Wildix is a global provider of UCaaS solutions, enhancing the efficiency and productivity of companies, particularly those with a focus on sales. Emphasising innovative technology and user-friendly designs, Wildix is set on transforming business communication and collaboration across various sectors.

1st

in WebRTC

32%

annual growth rate

Presence in

135

countries

Able to serve

200

countries & territories

1 million

paid users worldwide

Get primed for success: It’s time to join the Wildix Blue Ecosystem

To learn more, click on the link below and stay connected to our business manager!

Ready to Elevate Your Communications ?

With UCaaS growth expected to exceed $240 billion by 2030, there’s no better time to equip your organization with the latest AI-powered UC&C solutions. From WMS 7’s next-gen capabilities to the revenue-driving force of x-bees and x-hoppers, Wildix empowers you to lead your market with innovation, measurable results and 100% channel-focused support.

Registration for the Summit is now closed!

If you’d like more information, please contact us
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